PATIENT TRANSPORT SERVICE
The service will be delivered by West Midlands Ambulance Service NHS Foundation Trust and provides a service to the local population, i.e patients who are registered with GP's in Coventry and Warwickshire areas.
There is an eligibility criteria for using this service. This may be where the patient's medical conditon impacts on their mobility to an extent whereby they would be unable to acces the care needed, or that the medical condition of the patients is that they require support during their journey.
HOW WILL THE CHANGES AFFECT YOU?
Patients will be responsible for booking their own transport for outpatient appointment, day procedures and regular treatments such as dialysis, cancer treatment and physiotherapy. The Surgery cannot arrange the transport for you.
Regular users of the service will need to re-book their transport every three months.
HOW TO BOOK
Telephone 01926 310 312 - The booking office is open between 8am and 8pm
On booking you will need to answer some questions to determine eligibility and mobility so the correct transport can be allocated.
Patients are required to have the following information available when booking to ensure an effective process:
- Date of Birth
- NHS Number
- Pick up and destination address (including postcode)
- GP name and practice address
- Date and time of appointment
- Type of transport required